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Service quality, satisfaction and intention to use Union Digital Center in Bangladesh: The moderating effect of citizen participation
This paper examines the service quality, satisfaction and intention to use Union Digital Center (UDC) in Bangladesh: The moderating effect of citizen participation. The study intends to measure the quality of service on the basis of satisfaction by adopting citizen participation as a moderator. Theo...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2020
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7769423/ https://www.ncbi.nlm.nih.gov/pubmed/33370421 http://dx.doi.org/10.1371/journal.pone.0244609 |