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A lean approach to healthcare management using multi criteria decision making

Recent challenges induced by the global pandemic COVID-19 have highlighted the critical importance of coping with a sudden surge in demand for front line healthcare services. Motivated by the success of lean implementation in manufacturing systems, this study attempts to apply the lean principles in...

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Autores principales: Bharsakade, Ramkrishna S., Acharya, Padmanava, Ganapathy, L., Tiwari, Manoj K.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer India 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7775731/
http://dx.doi.org/10.1007/s12597-020-00490-5
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author Bharsakade, Ramkrishna S.
Acharya, Padmanava
Ganapathy, L.
Tiwari, Manoj K.
author_facet Bharsakade, Ramkrishna S.
Acharya, Padmanava
Ganapathy, L.
Tiwari, Manoj K.
author_sort Bharsakade, Ramkrishna S.
collection PubMed
description Recent challenges induced by the global pandemic COVID-19 have highlighted the critical importance of coping with a sudden surge in demand for front line healthcare services. Motivated by the success of lean implementation in manufacturing systems, this study attempts to apply the lean principles in healthcare delivery environments. The lean approach begins with the identification of seven types of wastes in any production or service system. This study attempts to identify and prioritize the present in hospitals. The study contributes to the existing body of knowledge in two ways. First, we identify the various sources contributing to the seven basic wastes in healthcare delivery. Second, we prioritize the seven types of wastes and the dimensions contributing to these wastes using a Multi-Criteria Decision Making (MCDM). This paper used the fuzzy analytical hierarchy process approach, which is a well-accepted tool in MCDM. The study was conducted at select hospitals located in and around Pune city in India. We find that waiting, transportation, motion, and defects are dominant in adopting lean practices among the seven wastes. The findings of this study may guide hospital management in strategic planning in adopting a lean healthcare process. To our knowledge, this is one of the first studies to extract, and prioritise lean wastes within the context of the healthcare sector.
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spelling pubmed-77757312021-01-04 A lean approach to healthcare management using multi criteria decision making Bharsakade, Ramkrishna S. Acharya, Padmanava Ganapathy, L. Tiwari, Manoj K. OPSEARCH Application Article Recent challenges induced by the global pandemic COVID-19 have highlighted the critical importance of coping with a sudden surge in demand for front line healthcare services. Motivated by the success of lean implementation in manufacturing systems, this study attempts to apply the lean principles in healthcare delivery environments. The lean approach begins with the identification of seven types of wastes in any production or service system. This study attempts to identify and prioritize the present in hospitals. The study contributes to the existing body of knowledge in two ways. First, we identify the various sources contributing to the seven basic wastes in healthcare delivery. Second, we prioritize the seven types of wastes and the dimensions contributing to these wastes using a Multi-Criteria Decision Making (MCDM). This paper used the fuzzy analytical hierarchy process approach, which is a well-accepted tool in MCDM. The study was conducted at select hospitals located in and around Pune city in India. We find that waiting, transportation, motion, and defects are dominant in adopting lean practices among the seven wastes. The findings of this study may guide hospital management in strategic planning in adopting a lean healthcare process. To our knowledge, this is one of the first studies to extract, and prioritise lean wastes within the context of the healthcare sector. Springer India 2021-01-01 2021 /pmc/articles/PMC7775731/ http://dx.doi.org/10.1007/s12597-020-00490-5 Text en © Operational Research Society of India 2021 This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Application Article
Bharsakade, Ramkrishna S.
Acharya, Padmanava
Ganapathy, L.
Tiwari, Manoj K.
A lean approach to healthcare management using multi criteria decision making
title A lean approach to healthcare management using multi criteria decision making
title_full A lean approach to healthcare management using multi criteria decision making
title_fullStr A lean approach to healthcare management using multi criteria decision making
title_full_unstemmed A lean approach to healthcare management using multi criteria decision making
title_short A lean approach to healthcare management using multi criteria decision making
title_sort lean approach to healthcare management using multi criteria decision making
topic Application Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7775731/
http://dx.doi.org/10.1007/s12597-020-00490-5
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