Addressing Service Recovery Practice With Radiation Oncology Frontline Managers: A Project Brief

The relationship between patient satisfaction, care compliance, and treatment outcomes suggests patients who report dissatisfaction perceive receipt of suboptimal care. Patient satisfaction plays a role in defining quality of care, affecting institutional reimbursement and reputation capital. Using...

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Detalles Bibliográficos
Autores principales: Washington, Charles, Benvengo, Stephanie, Lynch, Kathleen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Patient Experience Research Briefs
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7786715/
https://www.ncbi.nlm.nih.gov/pubmed/33457520
http://dx.doi.org/10.1177/2374373520967797

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