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Factors Associated With Patient Satisfaction Measured Using a Guttman-Type Scale

Patient experience measures such as satisfaction are increasingly tracked and incentivized. Satisfaction questionnaires have notable ceiling effects that may limit learning and improvement. This study tested a Guttman-type (iterative) Satisfaction Scale (GSS) after a musculoskeletal specialty care v...

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Detalles Bibliográficos
Autores principales: Versluijs, Yvonne, Brown, Laura E, Rao, Mauna, Gonzalez, Amanda I, Driscoll, Matthew D, Ring, David
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7786745/
https://www.ncbi.nlm.nih.gov/pubmed/33457567
http://dx.doi.org/10.1177/2374373520948444

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