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Improving Patient Experience by Teaching Empathic Touch and Eye Gaze: A Randomized Controlled Trial of Medical Students

BACKGROUND: Empathy is critical for optimal patient experience with health-care providers. Verbal empathy is routinely taught to medical students, but nonverbal empathy, including touch, less so. Our objective was to determine whether instruction encouraging empathic touch and eye gaze at exit can i...

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Detalles Bibliográficos
Autores principales: Lecat, Paul, Dhawan, Naveen, Hartung, Paul J, Gerzina, Holly, Larson, Robert, Konen-Butler, Cassandra
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7786748/
https://www.ncbi.nlm.nih.gov/pubmed/33457574
http://dx.doi.org/10.1177/2374373520916323