The effect of patient satisfaction scores on physician job satisfaction and burnout

Physician burnout is recognized as reversible with the potential to negatively influence quality of care and patient outcomes. The study objective was to evaluate associations between patient satisfaction scores (PSS) and physicians’ perceptions of job satisfaction and burnout via a physician survey...

Descripción completa

Detalles Bibliográficos
Autores principales: Schneider, Byron J, Ehsanian, Reza, Schmidt, Alex, Huynh, Lisa, Kennedy, David J, Maher, Dermot P, Haring, Sterling
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Future Science Ltd 2020
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7787140/
https://www.ncbi.nlm.nih.gov/pubmed/33437508
http://dx.doi.org/10.2144/fsoa-2020-0136
_version_ 1783632769593638912
author Schneider, Byron J
Ehsanian, Reza
Schmidt, Alex
Huynh, Lisa
Kennedy, David J
Maher, Dermot P
Haring, Sterling
author_facet Schneider, Byron J
Ehsanian, Reza
Schmidt, Alex
Huynh, Lisa
Kennedy, David J
Maher, Dermot P
Haring, Sterling
author_sort Schneider, Byron J
collection PubMed
description Physician burnout is recognized as reversible with the potential to negatively influence quality of care and patient outcomes. The study objective was to evaluate associations between patient satisfaction scores (PSS) and physicians’ perceptions of job satisfaction and burnout via a physician survey. Eighty two out of 107 report PSS are institutionally tracked, with 23/107 and 39/107 reporting PSS utilization in financial compensation or performance review, respectively. Fifty four out of 107, report pressure to emphasize PSS; 63/107, report PSS having negative effect on job satisfaction; 31/107 considered leaving their job or career due to PSS and 84/107 report PSS contribute to burnout. In the cohort of physicians treating patients with spine pain who responded to this survey, PSS are associated with decreased job satisfaction and increased burnout.
format Online
Article
Text
id pubmed-7787140
institution National Center for Biotechnology Information
language English
publishDate 2020
publisher Future Science Ltd
record_format MEDLINE/PubMed
spelling pubmed-77871402021-01-11 The effect of patient satisfaction scores on physician job satisfaction and burnout Schneider, Byron J Ehsanian, Reza Schmidt, Alex Huynh, Lisa Kennedy, David J Maher, Dermot P Haring, Sterling Future Sci OA Research Article Physician burnout is recognized as reversible with the potential to negatively influence quality of care and patient outcomes. The study objective was to evaluate associations between patient satisfaction scores (PSS) and physicians’ perceptions of job satisfaction and burnout via a physician survey. Eighty two out of 107 report PSS are institutionally tracked, with 23/107 and 39/107 reporting PSS utilization in financial compensation or performance review, respectively. Fifty four out of 107, report pressure to emphasize PSS; 63/107, report PSS having negative effect on job satisfaction; 31/107 considered leaving their job or career due to PSS and 84/107 report PSS contribute to burnout. In the cohort of physicians treating patients with spine pain who responded to this survey, PSS are associated with decreased job satisfaction and increased burnout. Future Science Ltd 2020-11-12 /pmc/articles/PMC7787140/ /pubmed/33437508 http://dx.doi.org/10.2144/fsoa-2020-0136 Text en © 2020 The authors This work is licensed under the Creative Commons Attribution 4.0 License (http://creativecommons.org/licenses/by/4.0/)
spellingShingle Research Article
Schneider, Byron J
Ehsanian, Reza
Schmidt, Alex
Huynh, Lisa
Kennedy, David J
Maher, Dermot P
Haring, Sterling
The effect of patient satisfaction scores on physician job satisfaction and burnout
title The effect of patient satisfaction scores on physician job satisfaction and burnout
title_full The effect of patient satisfaction scores on physician job satisfaction and burnout
title_fullStr The effect of patient satisfaction scores on physician job satisfaction and burnout
title_full_unstemmed The effect of patient satisfaction scores on physician job satisfaction and burnout
title_short The effect of patient satisfaction scores on physician job satisfaction and burnout
title_sort effect of patient satisfaction scores on physician job satisfaction and burnout
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7787140/
https://www.ncbi.nlm.nih.gov/pubmed/33437508
http://dx.doi.org/10.2144/fsoa-2020-0136
work_keys_str_mv AT schneiderbyronj theeffectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT ehsanianreza theeffectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT schmidtalex theeffectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT huynhlisa theeffectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT kennedydavidj theeffectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT maherdermotp theeffectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT haringsterling theeffectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT schneiderbyronj effectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT ehsanianreza effectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT schmidtalex effectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT huynhlisa effectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT kennedydavidj effectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT maherdermotp effectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout
AT haringsterling effectofpatientsatisfactionscoresonphysicianjobsatisfactionandburnout

Ejemplares similares