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Using Lean Six Sigma techniques to improve efficiency in outpatient ophthalmology clinics

BACKGROUND: Increasing patient numbers, complexity of patient management, and healthcare resource limitations have resulted in prolonged patient wait times, decreased quality of service, and decreased patient satisfaction in many outpatient services worldwide. This study investigated the impact of L...

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Detalles Bibliográficos
Autores principales:	Kam, Andrew W., Collins, Scott, Park, Tae, Mihail, Michael, Stanaway, Fiona F., Lewis, Noni L., Polya, Daniel, Fraser-Bell, Samantha, Roberts, Timothy V., Smith, James E.H.
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2021
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7792026/ https://www.ncbi.nlm.nih.gov/pubmed/33413381 http://dx.doi.org/10.1186/s12913-020-06034-3

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