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Contextual Effects of Online Review Recency: Three Research Propositions

Online reviews are influential information sources for tourists in trip planning and related decision-making. How tourists process online reviews is context-specific, so the effects of online reviews on their perceptions or decision-making are affected by different contextual factors. Building on th...

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Autores principales: Shin, Seunghun, Xiang, Zheng
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7798056/
http://dx.doi.org/10.1007/978-3-030-65785-7_30
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author Shin, Seunghun
Xiang, Zheng
author_facet Shin, Seunghun
Xiang, Zheng
author_sort Shin, Seunghun
collection PubMed
description Online reviews are influential information sources for tourists in trip planning and related decision-making. How tourists process online reviews is context-specific, so the effects of online reviews on their perceptions or decision-making are affected by different contextual factors. Building on the literature on information recency, this research note discusses recency as an important information component of online reviews and explores a range of contextual factors that affect online review recency in terms of its role in information search and processing. Three propositions are suggested as the basis for future research. Implications for both theory development and managerial practice are also discussed.
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spelling pubmed-77980562021-01-11 Contextual Effects of Online Review Recency: Three Research Propositions Shin, Seunghun Xiang, Zheng Information and Communication Technologies in Tourism 2021 Article Online reviews are influential information sources for tourists in trip planning and related decision-making. How tourists process online reviews is context-specific, so the effects of online reviews on their perceptions or decision-making are affected by different contextual factors. Building on the literature on information recency, this research note discusses recency as an important information component of online reviews and explores a range of contextual factors that affect online review recency in terms of its role in information search and processing. Three propositions are suggested as the basis for future research. Implications for both theory development and managerial practice are also discussed. 2020-11-28 /pmc/articles/PMC7798056/ http://dx.doi.org/10.1007/978-3-030-65785-7_30 Text en © The Author(s) 2021 Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made. The images or other third party material in this chapter are included in the chapter's Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the chapter's Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.
spellingShingle Article
Shin, Seunghun
Xiang, Zheng
Contextual Effects of Online Review Recency: Three Research Propositions
title Contextual Effects of Online Review Recency: Three Research Propositions
title_full Contextual Effects of Online Review Recency: Three Research Propositions
title_fullStr Contextual Effects of Online Review Recency: Three Research Propositions
title_full_unstemmed Contextual Effects of Online Review Recency: Three Research Propositions
title_short Contextual Effects of Online Review Recency: Three Research Propositions
title_sort contextual effects of online review recency: three research propositions
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7798056/
http://dx.doi.org/10.1007/978-3-030-65785-7_30
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