Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19?

The COVID-19 pandemic has led the tourist industry to a standstill. It also creates the potential to change both the global tourism industry and the context in which innovation management takes place in the medium to long term. The web-based open innovation approach provides one of the possibilities...

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Autores principales: Pillmayer, Markus, Scherle, Nicolai, Volchek, Katerina
Formato: Online Artículo Texto
Lenguaje:English
Publicado: 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7798080/
http://dx.doi.org/10.1007/978-3-030-65785-7_49
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author Pillmayer, Markus
Scherle, Nicolai
Volchek, Katerina
author_facet Pillmayer, Markus
Scherle, Nicolai
Volchek, Katerina
author_sort Pillmayer, Markus
collection PubMed
description The COVID-19 pandemic has led the tourist industry to a standstill. It also creates the potential to change both the global tourism industry and the context in which innovation management takes place in the medium to long term. The web-based open innovation approach provides one of the possibilities to uncover technical opportunities in the context of rapidly changing environment. This article takes a qualitative approach to explore the benefits of open innovation approach for destination management organizations (DMOs). The analysis of 15 semi-structured interviews reveals nine specific benefits that arise from the three types of open innovation. The findings deepen an understanding of the potential that the open innovation approach offers for DMOs. The study further creates a background to collaborative tourist recovery COVID-19 pandemic through smart destination ecosystems.
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spelling pubmed-77980802021-01-11 Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19? Pillmayer, Markus Scherle, Nicolai Volchek, Katerina Information and Communication Technologies in Tourism 2021 Article The COVID-19 pandemic has led the tourist industry to a standstill. It also creates the potential to change both the global tourism industry and the context in which innovation management takes place in the medium to long term. The web-based open innovation approach provides one of the possibilities to uncover technical opportunities in the context of rapidly changing environment. This article takes a qualitative approach to explore the benefits of open innovation approach for destination management organizations (DMOs). The analysis of 15 semi-structured interviews reveals nine specific benefits that arise from the three types of open innovation. The findings deepen an understanding of the potential that the open innovation approach offers for DMOs. The study further creates a background to collaborative tourist recovery COVID-19 pandemic through smart destination ecosystems. 2020-11-28 /pmc/articles/PMC7798080/ http://dx.doi.org/10.1007/978-3-030-65785-7_49 Text en © The Author(s) 2021 Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made. The images or other third party material in this chapter are included in the chapter's Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the chapter's Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.
spellingShingle Article
Pillmayer, Markus
Scherle, Nicolai
Volchek, Katerina
Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19?
title Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19?
title_full Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19?
title_fullStr Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19?
title_full_unstemmed Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19?
title_short Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19?
title_sort destination management in times of crisis - potentials of open innovation approach in the context of covid-19?
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7798080/
http://dx.doi.org/10.1007/978-3-030-65785-7_49
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