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In-room Voice-Based AI Digital Assistants Transforming On-Site Hotel Services and Guests’ Experiences
Voice-based artificial intelligence (AI) devices transform human-computer bidirectional interactions with new touchpoints. Despite the recent release of purpose-developed in-room voice assistants for hotels, they have not been widely deployed by hospitality companies. There is limited research on th...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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2020
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7798082/ http://dx.doi.org/10.1007/978-3-030-65785-7_3 |