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Usability Evaluation of Artificial Intelligence-Based Voice Assistants: The Case of Amazon Alexa

Currently, the use of voice-assistants has been on the rise, but a user-centric usability evaluation of these devices is a must for ensuring their success. System Usability Scale (SUS) is one such popular usability instrument in a Graphical User Interface (GUI) scenario. However, there are certain f...

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Detalles Bibliográficos
Autores principales:	Zwakman, Dilawar Shah, Pal, Debajyoti, Arpnikanondt, Chonlameth
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Springer Singapore 2021
Materias:	Original Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7798382/ https://www.ncbi.nlm.nih.gov/pubmed/33458698 http://dx.doi.org/10.1007/s42979-020-00424-4

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