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Mobile Ambulatory Application Asafny and Traditional Phone Request 997: A Comparative Cross-Sectional Study

PURPOSE: This study aimed to determine whether there was a time difference between the ambulatory application Asafny and traditional type 997 in reaching people in need and interacting appropriately. MATERIALS AND METHODS: This study was conducted using retrospective cross-sectional study. A total o...

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Autores principales: Althumairi, Arwa, Alnasser, Zainab, Alsadeq, Sarah, Al-kahtani, Nouf, Aljaffary, Afnan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7801914/
https://www.ncbi.nlm.nih.gov/pubmed/33447098
http://dx.doi.org/10.2147/OAEM.S279969
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author Althumairi, Arwa
Alnasser, Zainab
Alsadeq, Sarah
Al-kahtani, Nouf
Aljaffary, Afnan
author_facet Althumairi, Arwa
Alnasser, Zainab
Alsadeq, Sarah
Al-kahtani, Nouf
Aljaffary, Afnan
author_sort Althumairi, Arwa
collection PubMed
description PURPOSE: This study aimed to determine whether there was a time difference between the ambulatory application Asafny and traditional type 997 in reaching people in need and interacting appropriately. MATERIALS AND METHODS: This study was conducted using retrospective cross-sectional study. A total of 2120 ambulance requests was extracted from Saudi Red Crescent Authority servers in Eastern Province, Kingdom of Saudi Arabia. The requests were extracted between 2017 and 2019. RESULTS: There were no significant differences between the two methods of request. In 2019, the shortest times for all phases of requests were recorded. “Ordinary patient” was the most common cause for requests. CONCLUSION: Over the years, efforts by the Saudi Red Crescent Authority facilitated improvements in ambulatory services by adapting new technology and services. This has helped reduce times for all phases of emergency requests.
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spelling pubmed-78019142021-01-13 Mobile Ambulatory Application Asafny and Traditional Phone Request 997: A Comparative Cross-Sectional Study Althumairi, Arwa Alnasser, Zainab Alsadeq, Sarah Al-kahtani, Nouf Aljaffary, Afnan Open Access Emerg Med Original Research PURPOSE: This study aimed to determine whether there was a time difference between the ambulatory application Asafny and traditional type 997 in reaching people in need and interacting appropriately. MATERIALS AND METHODS: This study was conducted using retrospective cross-sectional study. A total of 2120 ambulance requests was extracted from Saudi Red Crescent Authority servers in Eastern Province, Kingdom of Saudi Arabia. The requests were extracted between 2017 and 2019. RESULTS: There were no significant differences between the two methods of request. In 2019, the shortest times for all phases of requests were recorded. “Ordinary patient” was the most common cause for requests. CONCLUSION: Over the years, efforts by the Saudi Red Crescent Authority facilitated improvements in ambulatory services by adapting new technology and services. This has helped reduce times for all phases of emergency requests. Dove 2021-01-05 /pmc/articles/PMC7801914/ /pubmed/33447098 http://dx.doi.org/10.2147/OAEM.S279969 Text en © 2020 Althumairi et al. http://creativecommons.org/licenses/by-nc/3.0/ This work is published and licensed by Dove Medical Press Limited. The full terms of this license are available at https://www.dovepress.com/terms.php and incorporate the Creative Commons Attribution – Non Commercial (unported, v3.0) License (http://creativecommons.org/licenses/by-nc/3.0/). By accessing the work you hereby accept the Terms. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed. For permission for commercial use of this work, please see paragraphs 4.2 and 5 of our Terms (https://www.dovepress.com/terms.php).
spellingShingle Original Research
Althumairi, Arwa
Alnasser, Zainab
Alsadeq, Sarah
Al-kahtani, Nouf
Aljaffary, Afnan
Mobile Ambulatory Application Asafny and Traditional Phone Request 997: A Comparative Cross-Sectional Study
title Mobile Ambulatory Application Asafny and Traditional Phone Request 997: A Comparative Cross-Sectional Study
title_full Mobile Ambulatory Application Asafny and Traditional Phone Request 997: A Comparative Cross-Sectional Study
title_fullStr Mobile Ambulatory Application Asafny and Traditional Phone Request 997: A Comparative Cross-Sectional Study
title_full_unstemmed Mobile Ambulatory Application Asafny and Traditional Phone Request 997: A Comparative Cross-Sectional Study
title_short Mobile Ambulatory Application Asafny and Traditional Phone Request 997: A Comparative Cross-Sectional Study
title_sort mobile ambulatory application asafny and traditional phone request 997: a comparative cross-sectional study
topic Original Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7801914/
https://www.ncbi.nlm.nih.gov/pubmed/33447098
http://dx.doi.org/10.2147/OAEM.S279969
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