Content-Based Recommender Support System for Counselors in a Suicide Prevention Chat Helpline: Design and Evaluation Study

BACKGROUND: The working environment of a suicide prevention helpline requires high emotional and cognitive awareness from chat counselors. A shared opinion among counselors is that as a chat conversation becomes more difficult, it takes more effort and a longer amount of time to compose a response,...

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Detalles Bibliográficos
Autores principales: Salmi, Salim, Mérelle, Saskia, Gilissen, Renske, Brinkman, Willem-Paul
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2021
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7819775/
https://www.ncbi.nlm.nih.gov/pubmed/33410755
http://dx.doi.org/10.2196/21690

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7819775/
https://www.ncbi.nlm.nih.gov/pubmed/33410755
http://dx.doi.org/10.2196/21690

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