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Content-Based Recommender Support System for Counselors in a Suicide Prevention Chat Helpline: Design and Evaluation Study

BACKGROUND: The working environment of a suicide prevention helpline requires high emotional and cognitive awareness from chat counselors. A shared opinion among counselors is that as a chat conversation becomes more difficult, it takes more effort and a longer amount of time to compose a response,...

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Detalles Bibliográficos
Autores principales:	Salmi, Salim, Mérelle, Saskia, Gilissen, Renske, Brinkman, Willem-Paul
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	JMIR Publications 2021
Materias:	Original Paper
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7819775/ https://www.ncbi.nlm.nih.gov/pubmed/33410755 http://dx.doi.org/10.2196/21690

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