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Protective measures against COVID-19 and the business strategies of the retail enterprises: Differences in gender, age, education, and income among shoppers
The present study sought to develop a conceptual framework to explain the influence of protective measures adopted by the retail enterprises against the COVID-19 virus on customers’ attitudes toward these measures, and the safety during the shopping experience, as well as the satisfaction with these...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier Ltd.
2021
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7832280/ http://dx.doi.org/10.1016/j.jretconser.2021.102446 |