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Behind the clock: elucidating factors contributing to longer clinic appointment duration and patient wait time

BACKGROUND: Longer wait time in ambulatory clinics can disrupt schedules and decrease satisfaction. We investigated factors associated with patient wait time (WT, check-in to examination room placement), approximate clinician time (ACT, completion of nurse assessment to check-out), and total appoint...

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Detalles Bibliográficos
Autores principales: Kagedan, Daniel Jonathan, Edge, Stephen B., Takabe, Kazuaki
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7836477/
https://www.ncbi.nlm.nih.gov/pubmed/33499845
http://dx.doi.org/10.1186/s12913-021-06079-y