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Commitment and Human Tone: the Difference between Traditional Service and Nursing Care

OBJECTIVE. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation. METHODS. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodological...

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Autores principales: Guevara Lozano, Maryory, Arroyo Marles, Ligia Patricia, Pérez Giraldo, Beatriz, Sánchez Herrera, Beatriz
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Imprenta Universidad de Antioquia 2019
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7871471/
https://www.ncbi.nlm.nih.gov/pubmed/31083842
http://dx.doi.org/10.17533/udea.iee.v37n1e05
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author Guevara Lozano, Maryory
Arroyo Marles, Ligia Patricia
Pérez Giraldo, Beatriz
Sánchez Herrera, Beatriz
author_facet Guevara Lozano, Maryory
Arroyo Marles, Ligia Patricia
Pérez Giraldo, Beatriz
Sánchez Herrera, Beatriz
author_sort Guevara Lozano, Maryory
collection PubMed
description OBJECTIVE. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation. METHODS. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodological research"-type study was conducted. It was developed in five stages: 1) identification of the institutional route of patients and their caregivers and, within it, the moments of encounter with nursing; 2) typical day of the nurse; 3) analysis of the nurse-patient and family caregiver encounters; 4) literature review on how to strengthen the nurse-patient and family caregiver relationship; and 5) proposal to transform decisive moments into moments of care. RESULTS. Patients and their family caregivers usually experience six moments of encounter with nursing that include admission, assessment, satisfaction of basic needs, administration of medication, shift change, and discharge; all of them cross-cut by education and communication. Recognition of experiences during moments of encounter allowed transforming them into moments of nursing care. CONCLUSION. The transformation of decisive moments into moments of nursing care to favor adaptation of patients and their family caregivers is consequence of the nursing commitment and human nature expressed in every encounter of the care process.
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spelling pubmed-78714712021-02-17 Commitment and Human Tone: the Difference between Traditional Service and Nursing Care Guevara Lozano, Maryory Arroyo Marles, Ligia Patricia Pérez Giraldo, Beatriz Sánchez Herrera, Beatriz Invest Educ Enferm Original Articles OBJECTIVE. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation. METHODS. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodological research"-type study was conducted. It was developed in five stages: 1) identification of the institutional route of patients and their caregivers and, within it, the moments of encounter with nursing; 2) typical day of the nurse; 3) analysis of the nurse-patient and family caregiver encounters; 4) literature review on how to strengthen the nurse-patient and family caregiver relationship; and 5) proposal to transform decisive moments into moments of care. RESULTS. Patients and their family caregivers usually experience six moments of encounter with nursing that include admission, assessment, satisfaction of basic needs, administration of medication, shift change, and discharge; all of them cross-cut by education and communication. Recognition of experiences during moments of encounter allowed transforming them into moments of nursing care. CONCLUSION. The transformation of decisive moments into moments of nursing care to favor adaptation of patients and their family caregivers is consequence of the nursing commitment and human nature expressed in every encounter of the care process. Imprenta Universidad de Antioquia 2019-01-06 /pmc/articles/PMC7871471/ /pubmed/31083842 http://dx.doi.org/10.17533/udea.iee.v37n1e05 Text en https://creativecommons.org/licenses/by/4.0/ This is an open-access article distributed under the terms of the Creative Commons Attribution License
spellingShingle Original Articles
Guevara Lozano, Maryory
Arroyo Marles, Ligia Patricia
Pérez Giraldo, Beatriz
Sánchez Herrera, Beatriz
Commitment and Human Tone: the Difference between Traditional Service and Nursing Care
title Commitment and Human Tone: the Difference between Traditional Service and Nursing Care
title_full Commitment and Human Tone: the Difference between Traditional Service and Nursing Care
title_fullStr Commitment and Human Tone: the Difference between Traditional Service and Nursing Care
title_full_unstemmed Commitment and Human Tone: the Difference between Traditional Service and Nursing Care
title_short Commitment and Human Tone: the Difference between Traditional Service and Nursing Care
title_sort commitment and human tone: the difference between traditional service and nursing care
topic Original Articles
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7871471/
https://www.ncbi.nlm.nih.gov/pubmed/31083842
http://dx.doi.org/10.17533/udea.iee.v37n1e05
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