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Determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics

BACKGROUND: In addition to patient evaluations, caregiver evaluations and experiences are important indicators of the quality of health services. The aim of this study was to examine determinants of caregiver satisfaction with and perceived benefit of child neurodevelopmental assessment in neuropaed...

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Autores principales: Kjærandsen, Katarina Smejda, Brøndbo, Per Håkan, Halvorsen, Marianne Berg
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7881610/
https://www.ncbi.nlm.nih.gov/pubmed/33579275
http://dx.doi.org/10.1186/s12913-021-06153-5
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author Kjærandsen, Katarina Smejda
Brøndbo, Per Håkan
Halvorsen, Marianne Berg
author_facet Kjærandsen, Katarina Smejda
Brøndbo, Per Håkan
Halvorsen, Marianne Berg
author_sort Kjærandsen, Katarina Smejda
collection PubMed
description BACKGROUND: In addition to patient evaluations, caregiver evaluations and experiences are important indicators of the quality of health services. The aim of this study was to examine determinants of caregiver satisfaction with and perceived benefit of child neurodevelopmental assessment in neuropaediatric clinics. METHODS: The study was conducted among caregivers of children and adolescents aged 4–18 years (N = 330) referred for neurodevelopmental assessment in two neuropaediatric clinics in the specialised health service in Northern Norway. The Generic Short Patient Experiences Questionnaire (GS-PEQ) for child psychiatric outpatient patients was distributed to caregivers immediately following the assessment, and two of its items were used as measurements of caregiver satisfaction with and perceived benefit of the assessment. RESULTS: Caregiver satisfaction with the assessment was correlated with a better general level of function in the child, higher socioeconomic status, Norwegian mother tongue, referral from a specialist, and the respondent being a woman. Higher perceived benefit of the assessment was correlated with higher socioeconomic status, Norwegian mother tongue, and younger age of the child. Regression analysis revealed that caregivers’ perception that the assessment was suited to their child’s situation and that there was good cooperation with other public services (e.g., primary care and social/educational services) seemed more fundamental to caregiver satisfaction with neuropaediatric clinics’ services than any background variable. Younger age of the child, in addition to caregivers’ perception that the assessment was suited to their child and receiving sufficient information about the child’s diagnosis/afflictions, were essential to the perceived benefit of the assessment. CONCLUSIONS: Caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics partly depends on variables not related to the assessment experience per se. An assessment that was suited to the child, good cooperation with other public services such as primary health care and social/educational services, and giving sufficient information about the child’s diagnosis are essential to an overall positive caregiver evaluation of neurodevelopmental assessments.
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spelling pubmed-78816102021-02-17 Determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics Kjærandsen, Katarina Smejda Brøndbo, Per Håkan Halvorsen, Marianne Berg BMC Health Serv Res Research Article BACKGROUND: In addition to patient evaluations, caregiver evaluations and experiences are important indicators of the quality of health services. The aim of this study was to examine determinants of caregiver satisfaction with and perceived benefit of child neurodevelopmental assessment in neuropaediatric clinics. METHODS: The study was conducted among caregivers of children and adolescents aged 4–18 years (N = 330) referred for neurodevelopmental assessment in two neuropaediatric clinics in the specialised health service in Northern Norway. The Generic Short Patient Experiences Questionnaire (GS-PEQ) for child psychiatric outpatient patients was distributed to caregivers immediately following the assessment, and two of its items were used as measurements of caregiver satisfaction with and perceived benefit of the assessment. RESULTS: Caregiver satisfaction with the assessment was correlated with a better general level of function in the child, higher socioeconomic status, Norwegian mother tongue, referral from a specialist, and the respondent being a woman. Higher perceived benefit of the assessment was correlated with higher socioeconomic status, Norwegian mother tongue, and younger age of the child. Regression analysis revealed that caregivers’ perception that the assessment was suited to their child’s situation and that there was good cooperation with other public services (e.g., primary care and social/educational services) seemed more fundamental to caregiver satisfaction with neuropaediatric clinics’ services than any background variable. Younger age of the child, in addition to caregivers’ perception that the assessment was suited to their child and receiving sufficient information about the child’s diagnosis/afflictions, were essential to the perceived benefit of the assessment. CONCLUSIONS: Caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics partly depends on variables not related to the assessment experience per se. An assessment that was suited to the child, good cooperation with other public services such as primary health care and social/educational services, and giving sufficient information about the child’s diagnosis are essential to an overall positive caregiver evaluation of neurodevelopmental assessments. BioMed Central 2021-02-12 /pmc/articles/PMC7881610/ /pubmed/33579275 http://dx.doi.org/10.1186/s12913-021-06153-5 Text en © The Author(s) 2021 Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data.
spellingShingle Research Article
Kjærandsen, Katarina Smejda
Brøndbo, Per Håkan
Halvorsen, Marianne Berg
Determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics
title Determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics
title_full Determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics
title_fullStr Determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics
title_full_unstemmed Determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics
title_short Determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics
title_sort determinants of caregiver satisfaction with child neurodevelopmental assessment in neuropaediatric clinics
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7881610/
https://www.ncbi.nlm.nih.gov/pubmed/33579275
http://dx.doi.org/10.1186/s12913-021-06153-5
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