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Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?

In this paper, we map navigational needs and preferences of patients and visitors to evaluate the appropriateness of a smartphone navigation application in the hospital in contrast to other, more traditional navigational cues. We test the effects of sociodemographic variables (age, gender, education...

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Detalles Bibliográficos
Autores principales: Ženka, Jan, Macháček, Jan, Michna, Pavel, Kořízek, Pavel
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7908200/
https://www.ncbi.nlm.nih.gov/pubmed/33499322
http://dx.doi.org/10.3390/ijerph18030974
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author Ženka, Jan
Macháček, Jan
Michna, Pavel
Kořízek, Pavel
author_facet Ženka, Jan
Macháček, Jan
Michna, Pavel
Kořízek, Pavel
author_sort Ženka, Jan
collection PubMed
description In this paper, we map navigational needs and preferences of patients and visitors to evaluate the appropriateness of a smartphone navigation application in the hospital in contrast to other, more traditional navigational cues. We test the effects of sociodemographic variables (age, gender, education) on wayfinding strategies and preferences of respondents (using chi2 tests). Empirical research is based on the survey among 928 patients/visitors of the Vítkovice Hospital in Ostrava, Czechia. We found a relatively weak association between gender and wayfinding—no major differences between men and women in navigational preferences were found. Age was the most important predictor of wayfinding. Respondents in the over-60-year age group were characteristic of a lower interest in changes of the navigational system and low willingness to use mobile applications for navigation—people between 41 years and 60 years were the biggest supporters of changes. Correspondingly, demand for improvement of navigation (including a mobile application) was positively correlated with educational level.
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spelling pubmed-79082002021-02-27 Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies? Ženka, Jan Macháček, Jan Michna, Pavel Kořízek, Pavel Int J Environ Res Public Health Article In this paper, we map navigational needs and preferences of patients and visitors to evaluate the appropriateness of a smartphone navigation application in the hospital in contrast to other, more traditional navigational cues. We test the effects of sociodemographic variables (age, gender, education) on wayfinding strategies and preferences of respondents (using chi2 tests). Empirical research is based on the survey among 928 patients/visitors of the Vítkovice Hospital in Ostrava, Czechia. We found a relatively weak association between gender and wayfinding—no major differences between men and women in navigational preferences were found. Age was the most important predictor of wayfinding. Respondents in the over-60-year age group were characteristic of a lower interest in changes of the navigational system and low willingness to use mobile applications for navigation—people between 41 years and 60 years were the biggest supporters of changes. Correspondingly, demand for improvement of navigation (including a mobile application) was positively correlated with educational level. MDPI 2021-01-22 2021-02 /pmc/articles/PMC7908200/ /pubmed/33499322 http://dx.doi.org/10.3390/ijerph18030974 Text en © 2021 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Ženka, Jan
Macháček, Jan
Michna, Pavel
Kořízek, Pavel
Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?
title Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?
title_full Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?
title_fullStr Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?
title_full_unstemmed Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?
title_short Navigational Needs and Preferences of Hospital Patients and Visitors: What Prospects for Smart Technologies?
title_sort navigational needs and preferences of hospital patients and visitors: what prospects for smart technologies?
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7908200/
https://www.ncbi.nlm.nih.gov/pubmed/33499322
http://dx.doi.org/10.3390/ijerph18030974
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