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Applying natural language processing and machine learning techniques to patient experience feedback: a systematic review
OBJECTIVES: Unstructured free-text patient feedback contains rich information, and analysing these data manually would require a lot of personnel resources which are not available in most healthcare organisations. To undertake a systematic review of the literature on the use of natural language proc...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7929894/ https://www.ncbi.nlm.nih.gov/pubmed/33653690 http://dx.doi.org/10.1136/bmjhci-2020-100262 |