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A qualitative study of organisational response to national quality standards for 7-day services in English hospitals
BACKGROUND: National standards are commonly used as an improvement strategy in healthcare, but organisations may respond in diverse and sometimes negative ways to external quality demands. This paper describes how a sample of NHS hospital trusts in England responded to the introduction of national s...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7937294/ https://www.ncbi.nlm.nih.gov/pubmed/33676507 http://dx.doi.org/10.1186/s12913-021-06213-w |