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Managing digital accessibility at universities during the COVID-19 pandemic

Students, faculty and staff with disabilities at universities have faced many digital accessibility barriers during the COVID-19 pandemic. While the legal requirements for digital accessibility at universities are clear, the mechanisms for managing digital accessibility are not yet well established....

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Detalles Bibliográficos
Autor principal: Lazar, Jonathan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7938369/
https://www.ncbi.nlm.nih.gov/pubmed/33716602
http://dx.doi.org/10.1007/s10209-021-00792-5
Descripción
Sumario:Students, faculty and staff with disabilities at universities have faced many digital accessibility barriers during the COVID-19 pandemic. While the legal requirements for digital accessibility at universities are clear, the mechanisms for managing digital accessibility are not yet well established. This study reports on a longitudinal series of 18 interviews throughout 2020 involving directors of digital accessibility, starting before the COVID-19 pandemic was officially declared by the World Health Organization in March 2020. These interviews took place with directors of digital accessibility at a small-, medium-, and large-sized university in the USA, respectively, as well as the director of digital accessibility at a comparative US state government agency. Patterns throughout the year, common challenges, and emerging best practices are all discussed, as well as implications for managing digital accessibility during non-pandemic times.