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Retail customers’ satisfaction with banks in Greece: A multicriteria analysis of a dataset
The aim of this article is to present data concerning customers’ satisfaction with the 4 systemic banks operating in Greece. Today, the market share of these banks is over 95%, as the economic crisis of 2010 has led to structural changes in the banking industry of the country. At the same time, the...
Autores principales: | Drosos, Dimitrios, Skordoulis, Michalis, Tsotsolas, Nikolaos, Kyriakopoulos, Grigorios L., Gkika, Eleni C., Komisopoulos, Faidon |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7941075/ https://www.ncbi.nlm.nih.gov/pubmed/33732828 http://dx.doi.org/10.1016/j.dib.2021.106915 |
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