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Retail customers’ satisfaction with banks in Greece: A multicriteria analysis of a dataset

The aim of this article is to present data concerning customers’ satisfaction with the 4 systemic banks operating in Greece. Today, the market share of these banks is over 95%, as the economic crisis of 2010 has led to structural changes in the banking industry of the country. At the same time, the...

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Detalles Bibliográficos
Autores principales: Drosos, Dimitrios, Skordoulis, Michalis, Tsotsolas, Nikolaos, Kyriakopoulos, Grigorios L., Gkika, Eleni C., Komisopoulos, Faidon
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7941075/
https://www.ncbi.nlm.nih.gov/pubmed/33732828
http://dx.doi.org/10.1016/j.dib.2021.106915

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