Effects of automated teller machine service on client satisfaction in Commercial Bank of Ethiopia

This study was examined effects of automated teller machine (ATM) service quality on client satisfaction within the Commercial Bank of Ethiopia (CBE). During this study, the convenience sampling technique was employed. The study used primary and secondary data sources. Both quantitative and qualitat...

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Detalles Bibliográficos
Autores principales: Tadesse, Benyam, Bakala, Fayera
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2021
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7970144/
https://www.ncbi.nlm.nih.gov/pubmed/33748477
http://dx.doi.org/10.1016/j.heliyon.2021.e06405

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7970144/
https://www.ncbi.nlm.nih.gov/pubmed/33748477
http://dx.doi.org/10.1016/j.heliyon.2021.e06405

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