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Effects of automated teller machine service on client satisfaction in Commercial Bank of Ethiopia
This study was examined effects of automated teller machine (ATM) service quality on client satisfaction within the Commercial Bank of Ethiopia (CBE). During this study, the convenience sampling technique was employed. The study used primary and secondary data sources. Both quantitative and qualitat...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier
2021
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7970144/ https://www.ncbi.nlm.nih.gov/pubmed/33748477 http://dx.doi.org/10.1016/j.heliyon.2021.e06405 |