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Pre-screening workers to overcome bias amplification in online labour markets

Groups have access to more diverse information and typically outperform individuals on problem solving tasks. Crowdsolving utilises this principle to generate novel and/or superior solutions to intellective tasks by pooling the inputs from a distributed online crowd. However, it is unclear whether t...

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Detalles Bibliográficos
Autores principales: Vercammen, Ans, Marcoci, Alexandru, Burgman, Mark
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7987151/
https://www.ncbi.nlm.nih.gov/pubmed/33755712
http://dx.doi.org/10.1371/journal.pone.0249051
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author Vercammen, Ans
Marcoci, Alexandru
Burgman, Mark
author_facet Vercammen, Ans
Marcoci, Alexandru
Burgman, Mark
author_sort Vercammen, Ans
collection PubMed
description Groups have access to more diverse information and typically outperform individuals on problem solving tasks. Crowdsolving utilises this principle to generate novel and/or superior solutions to intellective tasks by pooling the inputs from a distributed online crowd. However, it is unclear whether this particular instance of “wisdom of the crowd” can overcome the influence of potent cognitive biases that habitually lead individuals to commit reasoning errors. We empirically test the prevalence of cognitive bias on a popular crowdsourcing platform, examining susceptibility to bias of online panels at the individual and aggregate levels. We then investigate the use of the Cognitive Reflection Test, notable for its predictive validity for both susceptibility to cognitive biases in test settings and real-life reasoning, as a screening tool to improve collective performance. We find that systematic biases in crowdsourced answers are not as prevalent as anticipated, but when they occur, biases are amplified with increasing group size, as predicted by the Condorcet Jury Theorem. The results further suggest that pre-screening individuals with the Cognitive Reflection Test can substantially enhance collective judgement and improve crowdsolving performance.
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spelling pubmed-79871512021-04-02 Pre-screening workers to overcome bias amplification in online labour markets Vercammen, Ans Marcoci, Alexandru Burgman, Mark PLoS One Research Article Groups have access to more diverse information and typically outperform individuals on problem solving tasks. Crowdsolving utilises this principle to generate novel and/or superior solutions to intellective tasks by pooling the inputs from a distributed online crowd. However, it is unclear whether this particular instance of “wisdom of the crowd” can overcome the influence of potent cognitive biases that habitually lead individuals to commit reasoning errors. We empirically test the prevalence of cognitive bias on a popular crowdsourcing platform, examining susceptibility to bias of online panels at the individual and aggregate levels. We then investigate the use of the Cognitive Reflection Test, notable for its predictive validity for both susceptibility to cognitive biases in test settings and real-life reasoning, as a screening tool to improve collective performance. We find that systematic biases in crowdsourced answers are not as prevalent as anticipated, but when they occur, biases are amplified with increasing group size, as predicted by the Condorcet Jury Theorem. The results further suggest that pre-screening individuals with the Cognitive Reflection Test can substantially enhance collective judgement and improve crowdsolving performance. Public Library of Science 2021-03-23 /pmc/articles/PMC7987151/ /pubmed/33755712 http://dx.doi.org/10.1371/journal.pone.0249051 Text en © 2021 Vercammen et al http://creativecommons.org/licenses/by/4.0/ This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Research Article
Vercammen, Ans
Marcoci, Alexandru
Burgman, Mark
Pre-screening workers to overcome bias amplification in online labour markets
title Pre-screening workers to overcome bias amplification in online labour markets
title_full Pre-screening workers to overcome bias amplification in online labour markets
title_fullStr Pre-screening workers to overcome bias amplification in online labour markets
title_full_unstemmed Pre-screening workers to overcome bias amplification in online labour markets
title_short Pre-screening workers to overcome bias amplification in online labour markets
title_sort pre-screening workers to overcome bias amplification in online labour markets
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7987151/
https://www.ncbi.nlm.nih.gov/pubmed/33755712
http://dx.doi.org/10.1371/journal.pone.0249051
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