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Staff Experiences at a New York City Medical Center During the Spring Peak of the Covid-19 Pandemic: A Qualitative Study

PURPOSE: In March-April 2020, New York City was overwhelmed by COVID-19 infections, leading to substantial disruptions in nearly all aspects of care and operations at most local hospitals. This qualitative study of a quaternary, urban oncology hospital investigated the effects of these disruptions u...

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Autores principales: Blackler, Liz, Scharf, Amy E., Masciale, James N., Lynch, Kathleen A., Riches, Jamie C., Matsoukas, Konstantina, Colletti, Michelle, Wall, Lisa, Chawla, Sanjay, Coyle, Nessa, Alici, Yesne, Guest, Rebecca, Voigt, Louis P.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: American Journal Experts 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8010741/
https://www.ncbi.nlm.nih.gov/pubmed/33791690
http://dx.doi.org/10.21203/rs.3.rs-268807/v1
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author Blackler, Liz
Scharf, Amy E.
Masciale, James N.
Lynch, Kathleen A.
Riches, Jamie C.
Matsoukas, Konstantina
Colletti, Michelle
Wall, Lisa
Chawla, Sanjay
Coyle, Nessa
Alici, Yesne
Guest, Rebecca
Voigt, Louis P.
author_facet Blackler, Liz
Scharf, Amy E.
Masciale, James N.
Lynch, Kathleen A.
Riches, Jamie C.
Matsoukas, Konstantina
Colletti, Michelle
Wall, Lisa
Chawla, Sanjay
Coyle, Nessa
Alici, Yesne
Guest, Rebecca
Voigt, Louis P.
author_sort Blackler, Liz
collection PubMed
description PURPOSE: In March-April 2020, New York City was overwhelmed by COVID-19 infections, leading to substantial disruptions in nearly all aspects of care and operations at most local hospitals. This qualitative study of a quaternary, urban oncology hospital investigated the effects of these disruptions upon a professionally diverse cohort of its employees, including physicians, nurses, respiratory therapists, pharmacists, security guards, histology technicians, and environmental services workers. METHODS: The participant pool were selected through a combination of purposive and random sampling methodology and coders performed a thematic content analysis of open-ended responses. RESULTS: Analysis revealed several important themes, including concerns about exposure for self and others; patient care as a source of both satisfaction and stress; psychological consequences of uncertainty and ambiguity; family as sources of both comfort and apprehension; the importance of adequate institutional communication; and support from colleagues. CONCLUSION: Results and analysis provide suggestions for institutional policies and initiatives in the event of a COVID-19 surge or another public health crisis. Administrative efforts should aspire to establish, strengthen, and promote interdisciplinary and interdepartmental efforts to address, and mitigate workplace and personal stressors. through timely and transparent communications, consistent clinical guidance and information about changes in hospital policies and supplemental employee assistance.
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spelling pubmed-80107412021-04-01 Staff Experiences at a New York City Medical Center During the Spring Peak of the Covid-19 Pandemic: A Qualitative Study Blackler, Liz Scharf, Amy E. Masciale, James N. Lynch, Kathleen A. Riches, Jamie C. Matsoukas, Konstantina Colletti, Michelle Wall, Lisa Chawla, Sanjay Coyle, Nessa Alici, Yesne Guest, Rebecca Voigt, Louis P. Res Sq Article PURPOSE: In March-April 2020, New York City was overwhelmed by COVID-19 infections, leading to substantial disruptions in nearly all aspects of care and operations at most local hospitals. This qualitative study of a quaternary, urban oncology hospital investigated the effects of these disruptions upon a professionally diverse cohort of its employees, including physicians, nurses, respiratory therapists, pharmacists, security guards, histology technicians, and environmental services workers. METHODS: The participant pool were selected through a combination of purposive and random sampling methodology and coders performed a thematic content analysis of open-ended responses. RESULTS: Analysis revealed several important themes, including concerns about exposure for self and others; patient care as a source of both satisfaction and stress; psychological consequences of uncertainty and ambiguity; family as sources of both comfort and apprehension; the importance of adequate institutional communication; and support from colleagues. CONCLUSION: Results and analysis provide suggestions for institutional policies and initiatives in the event of a COVID-19 surge or another public health crisis. Administrative efforts should aspire to establish, strengthen, and promote interdisciplinary and interdepartmental efforts to address, and mitigate workplace and personal stressors. through timely and transparent communications, consistent clinical guidance and information about changes in hospital policies and supplemental employee assistance. American Journal Experts 2021-03-24 /pmc/articles/PMC8010741/ /pubmed/33791690 http://dx.doi.org/10.21203/rs.3.rs-268807/v1 Text en This work is licensed under a Creative Commons Attribution 4.0 International License (https://creativecommons.org/licenses/by/4.0/) , which allows reusers to distribute, remix, adapt, and build upon the material in any medium or format, so long as attribution is given to the creator. The license allows for commercial use.
spellingShingle Article
Blackler, Liz
Scharf, Amy E.
Masciale, James N.
Lynch, Kathleen A.
Riches, Jamie C.
Matsoukas, Konstantina
Colletti, Michelle
Wall, Lisa
Chawla, Sanjay
Coyle, Nessa
Alici, Yesne
Guest, Rebecca
Voigt, Louis P.
Staff Experiences at a New York City Medical Center During the Spring Peak of the Covid-19 Pandemic: A Qualitative Study
title Staff Experiences at a New York City Medical Center During the Spring Peak of the Covid-19 Pandemic: A Qualitative Study
title_full Staff Experiences at a New York City Medical Center During the Spring Peak of the Covid-19 Pandemic: A Qualitative Study
title_fullStr Staff Experiences at a New York City Medical Center During the Spring Peak of the Covid-19 Pandemic: A Qualitative Study
title_full_unstemmed Staff Experiences at a New York City Medical Center During the Spring Peak of the Covid-19 Pandemic: A Qualitative Study
title_short Staff Experiences at a New York City Medical Center During the Spring Peak of the Covid-19 Pandemic: A Qualitative Study
title_sort staff experiences at a new york city medical center during the spring peak of the covid-19 pandemic: a qualitative study
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8010741/
https://www.ncbi.nlm.nih.gov/pubmed/33791690
http://dx.doi.org/10.21203/rs.3.rs-268807/v1
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