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Disruptions and General Distress for Essential and Nonessential Employees During the COVID-19 Pandemic

The COVID-19 pandemic and outbreak response represent a global crisis that has affected various aspects of people’s lives, including work. Speculation is rife about the impact of the crisis on employees. Countries and organizations worldwide have categorized some work as essential and, by extension,...

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Autores principales: van Zoonen, Ward, ter Hoeven, Claartje L.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8016149/
https://www.ncbi.nlm.nih.gov/pubmed/33824548
http://dx.doi.org/10.1007/s10869-021-09744-5
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author van Zoonen, Ward
ter Hoeven, Claartje L.
author_facet van Zoonen, Ward
ter Hoeven, Claartje L.
author_sort van Zoonen, Ward
collection PubMed
description The COVID-19 pandemic and outbreak response represent a global crisis that has affected various aspects of people’s lives, including work. Speculation is rife about the impact of the crisis on employees. Countries and organizations worldwide have categorized some work as essential and, by extension, other work as nonessential. This study aims to investigate the impact of the pandemic by examining the relationship between work disruptions (at time 1) and general distress (at time 2) through various work stressors, contrasting the experiences of employees in essential versus nonessential work. For employees with essential jobs, there is a significant indirect effect of work disruptions on general distress through hindrance stressors. This relationship is not found for employees with nonessential jobs. The general distress of these employees is more strongly affected by disruptions through social stressors (here, social isolation). Hence, this study demonstrates how general distress is affected in different ways for employees conducting essential work and those conducting nonessential work. We further highlight the importance of considering social stressors in this relationship, especially for nonessential work. Organizational change communication quality mitigates the relationship between isolation and general distress for employees with nonessential jobs, but not for those with essential jobs.
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spelling pubmed-80161492021-04-02 Disruptions and General Distress for Essential and Nonessential Employees During the COVID-19 Pandemic van Zoonen, Ward ter Hoeven, Claartje L. J Bus Psychol Original Paper The COVID-19 pandemic and outbreak response represent a global crisis that has affected various aspects of people’s lives, including work. Speculation is rife about the impact of the crisis on employees. Countries and organizations worldwide have categorized some work as essential and, by extension, other work as nonessential. This study aims to investigate the impact of the pandemic by examining the relationship between work disruptions (at time 1) and general distress (at time 2) through various work stressors, contrasting the experiences of employees in essential versus nonessential work. For employees with essential jobs, there is a significant indirect effect of work disruptions on general distress through hindrance stressors. This relationship is not found for employees with nonessential jobs. The general distress of these employees is more strongly affected by disruptions through social stressors (here, social isolation). Hence, this study demonstrates how general distress is affected in different ways for employees conducting essential work and those conducting nonessential work. We further highlight the importance of considering social stressors in this relationship, especially for nonessential work. Organizational change communication quality mitigates the relationship between isolation and general distress for employees with nonessential jobs, but not for those with essential jobs. Springer US 2021-04-01 2022 /pmc/articles/PMC8016149/ /pubmed/33824548 http://dx.doi.org/10.1007/s10869-021-09744-5 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by/4.0/Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) .
spellingShingle Original Paper
van Zoonen, Ward
ter Hoeven, Claartje L.
Disruptions and General Distress for Essential and Nonessential Employees During the COVID-19 Pandemic
title Disruptions and General Distress for Essential and Nonessential Employees During the COVID-19 Pandemic
title_full Disruptions and General Distress for Essential and Nonessential Employees During the COVID-19 Pandemic
title_fullStr Disruptions and General Distress for Essential and Nonessential Employees During the COVID-19 Pandemic
title_full_unstemmed Disruptions and General Distress for Essential and Nonessential Employees During the COVID-19 Pandemic
title_short Disruptions and General Distress for Essential and Nonessential Employees During the COVID-19 Pandemic
title_sort disruptions and general distress for essential and nonessential employees during the covid-19 pandemic
topic Original Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8016149/
https://www.ncbi.nlm.nih.gov/pubmed/33824548
http://dx.doi.org/10.1007/s10869-021-09744-5
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