When experience does not promote expertise: security professionals fail to detect low prevalence fake IDs

Professional screeners frequently verify photograph IDs in such industries as professional security, bar tending, and sales of age-restricted materials. Moreover, security screening is a vital tool for law enforcement in the search for missing or wanted persons. Nevertheless, previous research demonstrates that novice participants fail to spot fake IDs when they are rare (i.e., the low prevalence effect; LPE). To address whether this phenomenon also occurs with professional screeners, we conducted three experiments. Experiment 1 compared security professional and non-professionals. Experiment 2 compared bar-security professionals, access-security professionals, and non-professionals. Finally, Experiment 3 added a newly created Professional Identity Training Questionnaire to determine whether and how aspects of professionals’ employment predict ID-matching accuracy. Across all three experiments, all participants were susceptible to the LPE regardless of professional status. Neither length/type of professional experience nor length/type of training experience affected ID verification performance. We discuss task performance and survey responses with aims to acknowledge and address this potential problem in real-world screening scenarios. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s41235-021-00288-z.