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User-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the Emergency Department: an Italian multicenter study

BACKGROUND: Nurses, particularly emergency nurses, are among the health workers most exposed to workplace violence. Although reporting systems are increasingly used, under-reporting remains high. Recent studies suggest that the use of easy registration systems could facilitate violence reporting. OB...

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Autores principales: Ramacciati, Nicola, Guazzini, Andrea, Caldelli, Roberto, Rasero, Laura
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Mattioli 1885 srl 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8023056/
https://www.ncbi.nlm.nih.gov/pubmed/33635296
http://dx.doi.org/10.23749/mdl.v112i1.9984
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author Ramacciati, Nicola
Guazzini, Andrea
Caldelli, Roberto
Rasero, Laura
author_facet Ramacciati, Nicola
Guazzini, Andrea
Caldelli, Roberto
Rasero, Laura
author_sort Ramacciati, Nicola
collection PubMed
description BACKGROUND: Nurses, particularly emergency nurses, are among the health workers most exposed to workplace violence. Although reporting systems are increasingly used, under-reporting remains high. Recent studies suggest that the use of easy registration systems could facilitate violence reporting. OBJECTIVES: To verify if a friendly reporting system based on a Mobile-app can facilitate the reporting of violent episodes and reduce under-reporting. METHODS: Twenty emergency departments of five North and Central Italian regions participated in an interventional, multicentric, pre-post study to verify if a user-friendly reporting system based on a mobile app can facilitate the reporting of violent episodes and reduce under-reporting. RESULTS: Three hundred and eighty-four out of 754 potentially eligible nurses answered the short questionnaire at time T(0), and 318 registered for the use of the app. One hundred and eighty-nine answered the questionnaire at time T(1). The t-Test for Paired Samples, although with a low mean difference, shows a significant difference in the change in the frequency of the reporting of violent episodes. The correlational tests showed no significant differences in the subgroups divided by demographic and professional characteristics. The usability of the app was considered very high. CONCLUSIONS: The simplification of the reporting system and the preliminary acquisition of data on the characteristics of the ED and each nurse, can save time and facilitate the reporting, but technology alone is not enough to solve the under-reporting.
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spelling pubmed-80230562021-04-07 User-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the Emergency Department: an Italian multicenter study Ramacciati, Nicola Guazzini, Andrea Caldelli, Roberto Rasero, Laura Med Lav Original Article BACKGROUND: Nurses, particularly emergency nurses, are among the health workers most exposed to workplace violence. Although reporting systems are increasingly used, under-reporting remains high. Recent studies suggest that the use of easy registration systems could facilitate violence reporting. OBJECTIVES: To verify if a friendly reporting system based on a Mobile-app can facilitate the reporting of violent episodes and reduce under-reporting. METHODS: Twenty emergency departments of five North and Central Italian regions participated in an interventional, multicentric, pre-post study to verify if a user-friendly reporting system based on a mobile app can facilitate the reporting of violent episodes and reduce under-reporting. RESULTS: Three hundred and eighty-four out of 754 potentially eligible nurses answered the short questionnaire at time T(0), and 318 registered for the use of the app. One hundred and eighty-nine answered the questionnaire at time T(1). The t-Test for Paired Samples, although with a low mean difference, shows a significant difference in the change in the frequency of the reporting of violent episodes. The correlational tests showed no significant differences in the subgroups divided by demographic and professional characteristics. The usability of the app was considered very high. CONCLUSIONS: The simplification of the reporting system and the preliminary acquisition of data on the characteristics of the ED and each nurse, can save time and facilitate the reporting, but technology alone is not enough to solve the under-reporting. Mattioli 1885 srl 2021 2021-02-23 /pmc/articles/PMC8023056/ /pubmed/33635296 http://dx.doi.org/10.23749/mdl.v112i1.9984 Text en Copyright: © 2020 http://creativecommons.org/licenses/by-nc-sa/4.0 This work is licensed under a Creative Commons Attribution 4.0 International License
spellingShingle Original Article
Ramacciati, Nicola
Guazzini, Andrea
Caldelli, Roberto
Rasero, Laura
User-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the Emergency Department: an Italian multicenter study
title User-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the Emergency Department: an Italian multicenter study
title_full User-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the Emergency Department: an Italian multicenter study
title_fullStr User-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the Emergency Department: an Italian multicenter study
title_full_unstemmed User-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the Emergency Department: an Italian multicenter study
title_short User-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the Emergency Department: an Italian multicenter study
title_sort user-friendly system (a smartphone app) for reporting violent incidents towards emergency nurses in the emergency department: an italian multicenter study
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8023056/
https://www.ncbi.nlm.nih.gov/pubmed/33635296
http://dx.doi.org/10.23749/mdl.v112i1.9984
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