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Victorian healthcare experience survey 2016–2018; evaluation of interventions to improve the patient experience
BACKGROUND: Patient experience is recognised as a quality of care indicator and increasingly health services are working on achieving set targets and improving their performance. Interventions at the point of care targeting communication with patients, patient engagement in care processes and discha...
Autores principales: | Wong, Eunice, Mavondo, Felix, Horvat, Lidia, McKinlay, Louise, Fisher, Jane |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8028773/ https://www.ncbi.nlm.nih.gov/pubmed/33827563 http://dx.doi.org/10.1186/s12913-021-06336-0 |
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