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A Qualitative Analysis of the Needs and Experiences of Hospital-based Clinicians when Accessing Medical Imaging

As digital imaging is now a common and essential tool in the clinical workflow, it is important to understand the experiences of clinicians with medical imaging systems in order to guide future development. The objective of this paper was to explore health professionals’ experiences, practices and p...

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Detalles Bibliográficos
Autores principales: Cronin, Séan, Kane, Bridget, Doherty, Gavin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8029601/
https://www.ncbi.nlm.nih.gov/pubmed/33830410
http://dx.doi.org/10.1007/s10278-021-00446-1
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author Cronin, Séan
Kane, Bridget
Doherty, Gavin
author_facet Cronin, Séan
Kane, Bridget
Doherty, Gavin
author_sort Cronin, Séan
collection PubMed
description As digital imaging is now a common and essential tool in the clinical workflow, it is important to understand the experiences of clinicians with medical imaging systems in order to guide future development. The objective of this paper was to explore health professionals’ experiences, practices and preferences when using Picture Archiving and Communications Systems (PACS), to identify shortcomings in the existing technology and inform future developments. Semi-structured interviews are reported with 35 hospital-based healthcare professionals (3 interns, 11 senior health officers, 6 specialist registrars, 6 consultants, 2 clinical specialists, 5 radiographers, 1 sonographer, 1 radiation safety officer). Data collection took place between February 2019 and December 2020 and all data are analyzed thematically. A majority of clinicians report using PACS frequently (6+ times per day), both through dedicated PACS workstations, and through general-purpose desktop computers. Most clinicians report using basic features of PACS to view imaging and reports, and also to compare current with previous imaging, noting that they rarely use more advanced features, such as measuring. Usability is seen as a problem, including issues related to data privacy. More sustained training would help clinicians gain more value from PACS, particularly less experienced users. While the majority of clinicians report being unconcerned about sterility when accessing digital imaging, clinicians were open to the possibility of touchless operation using voice, and the ability to execute multiple commands with a single voice command would be welcomed.
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spelling pubmed-80296012021-04-09 A Qualitative Analysis of the Needs and Experiences of Hospital-based Clinicians when Accessing Medical Imaging Cronin, Séan Kane, Bridget Doherty, Gavin J Digit Imaging Original Paper As digital imaging is now a common and essential tool in the clinical workflow, it is important to understand the experiences of clinicians with medical imaging systems in order to guide future development. The objective of this paper was to explore health professionals’ experiences, practices and preferences when using Picture Archiving and Communications Systems (PACS), to identify shortcomings in the existing technology and inform future developments. Semi-structured interviews are reported with 35 hospital-based healthcare professionals (3 interns, 11 senior health officers, 6 specialist registrars, 6 consultants, 2 clinical specialists, 5 radiographers, 1 sonographer, 1 radiation safety officer). Data collection took place between February 2019 and December 2020 and all data are analyzed thematically. A majority of clinicians report using PACS frequently (6+ times per day), both through dedicated PACS workstations, and through general-purpose desktop computers. Most clinicians report using basic features of PACS to view imaging and reports, and also to compare current with previous imaging, noting that they rarely use more advanced features, such as measuring. Usability is seen as a problem, including issues related to data privacy. More sustained training would help clinicians gain more value from PACS, particularly less experienced users. While the majority of clinicians report being unconcerned about sterility when accessing digital imaging, clinicians were open to the possibility of touchless operation using voice, and the ability to execute multiple commands with a single voice command would be welcomed. Springer International Publishing 2021-04-08 2021-04 /pmc/articles/PMC8029601/ /pubmed/33830410 http://dx.doi.org/10.1007/s10278-021-00446-1 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) .
spellingShingle Original Paper
Cronin, Séan
Kane, Bridget
Doherty, Gavin
A Qualitative Analysis of the Needs and Experiences of Hospital-based Clinicians when Accessing Medical Imaging
title A Qualitative Analysis of the Needs and Experiences of Hospital-based Clinicians when Accessing Medical Imaging
title_full A Qualitative Analysis of the Needs and Experiences of Hospital-based Clinicians when Accessing Medical Imaging
title_fullStr A Qualitative Analysis of the Needs and Experiences of Hospital-based Clinicians when Accessing Medical Imaging
title_full_unstemmed A Qualitative Analysis of the Needs and Experiences of Hospital-based Clinicians when Accessing Medical Imaging
title_short A Qualitative Analysis of the Needs and Experiences of Hospital-based Clinicians when Accessing Medical Imaging
title_sort qualitative analysis of the needs and experiences of hospital-based clinicians when accessing medical imaging
topic Original Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8029601/
https://www.ncbi.nlm.nih.gov/pubmed/33830410
http://dx.doi.org/10.1007/s10278-021-00446-1
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