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Public Hospital Quality Assessment. Evidence from Greek Health Setting Using SERVQUAL Model

(1) Background: Health care service quality has been equated with preparedness to provide, accessibility, suitability, adequacy, friendliness and ongoing support and has been connected to service excellence. The main aim of this study was to investigate patients’ perceptions and expectations regardi...

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Detalles Bibliográficos
Autores principales:	Goula, Aspasia, Stamouli, Maria-Aggeliki, Alexandridou, Maria, Vorreakou, Lemonia, Galanakis, Aristeidis, Theodorou, Georgios, Stauropoulos, Emmanouil, Kelesi, Martha, Kaba, Evridiki
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	MDPI 2021
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8036995/ https://www.ncbi.nlm.nih.gov/pubmed/33806126 http://dx.doi.org/10.3390/ijerph18073418

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