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Perception of service quality, satisfaction, and behavioral intentions in Ayurveda healthcare

BACKGROUND: Based on the previous literature it is confirmed that Performance-based service quality and patient satisfaction are major antecedents of behavioral intentions in the healthcare sector. Here, the study deals with the same variables under the framework of Ayurveda healthcare. OBJECTIVES:...

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Detalles Bibliográficos
Autores principales: Suhail, P., Srinivasulu, Y.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8039342/
https://www.ncbi.nlm.nih.gov/pubmed/33309436
http://dx.doi.org/10.1016/j.jaim.2020.10.011