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Perception of service quality, satisfaction, and behavioral intentions in Ayurveda healthcare
BACKGROUND: Based on the previous literature it is confirmed that Performance-based service quality and patient satisfaction are major antecedents of behavioral intentions in the healthcare sector. Here, the study deals with the same variables under the framework of Ayurveda healthcare. OBJECTIVES:...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier
2021
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8039342/ https://www.ncbi.nlm.nih.gov/pubmed/33309436 http://dx.doi.org/10.1016/j.jaim.2020.10.011 |