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The implementation of the nationwide out-of-hours phone number 1733 in Belgium: analysis of efficiency and safety

BACKGROUND: Belgium has a problem with inappropriate use of emergency services. The government installed the number 1733 for out-of-hours care. Through a dry run test, we learned that 30% of all calls were allocated to the protocol ‘unclear problem’. In only 11.9% of all cases, there was an unclear...

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Detalles Bibliográficos
Autores principales: Schoenmakers, Birgitte, Delmeiren, Lukas, Pietermans, Sjors, Janssens, Marco, Van Der Mullen, Chris, Sabbe, Marc
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cambridge University Press 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8060850/
https://www.ncbi.nlm.nih.gov/pubmed/33715654
http://dx.doi.org/10.1017/S1463423621000098