Cargando…

An 11-Item Measure of User- and Human-Centered Design for Personal Health Tools (UCD-11): Development and Validation

BACKGROUND: Researchers developing personal health tools employ a range of approaches to involve prospective users in design and development. OBJECTIVE: The aim of this paper was to develop a validated measure of the human- or user-centeredness of design and development processes for personal health...

Descripción completa

Detalles Bibliográficos
Autores principales: Witteman, Holly O, Vaisson, Gratianne, Provencher, Thierry, Chipenda Dansokho, Selma, Colquhoun, Heather, Dugas, Michele, Fagerlin, Angela, Giguere, Anik MC, Haslett, Lynne, Hoffman, Aubri, Ivers, Noah M, Légaré, France, Trottier, Marie-Eve, Stacey, Dawn, Volk, Robert J, Renaud, Jean-Sébastien
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8074832/
https://www.ncbi.nlm.nih.gov/pubmed/33724194
http://dx.doi.org/10.2196/15032
_version_ 1783684430781480960
author Witteman, Holly O
Vaisson, Gratianne
Provencher, Thierry
Chipenda Dansokho, Selma
Colquhoun, Heather
Dugas, Michele
Fagerlin, Angela
Giguere, Anik MC
Haslett, Lynne
Hoffman, Aubri
Ivers, Noah M
Légaré, France
Trottier, Marie-Eve
Stacey, Dawn
Volk, Robert J
Renaud, Jean-Sébastien
author_facet Witteman, Holly O
Vaisson, Gratianne
Provencher, Thierry
Chipenda Dansokho, Selma
Colquhoun, Heather
Dugas, Michele
Fagerlin, Angela
Giguere, Anik MC
Haslett, Lynne
Hoffman, Aubri
Ivers, Noah M
Légaré, France
Trottier, Marie-Eve
Stacey, Dawn
Volk, Robert J
Renaud, Jean-Sébastien
author_sort Witteman, Holly O
collection PubMed
description BACKGROUND: Researchers developing personal health tools employ a range of approaches to involve prospective users in design and development. OBJECTIVE: The aim of this paper was to develop a validated measure of the human- or user-centeredness of design and development processes for personal health tools. METHODS: We conducted a psychometric analysis of data from a previous systematic review of the design and development processes of 348 personal health tools. Using a conceptual framework of user-centered design, our team of patients, caregivers, health professionals, tool developers, and researchers analyzed how specific practices in tool design and development might be combined and used as a measure. We prioritized variables according to their importance within the conceptual framework and validated the resultant measure using principal component analysis with Varimax rotation, classical item analysis, and confirmatory factor analysis. RESULTS: We retained 11 items in a 3-factor structure explaining 68% of the variance in the data. The Cronbach alpha was .72. Confirmatory factor analysis supported our hypothesis of a latent construct of user-centeredness. Items were whether or not: (1) patient, family, caregiver, or surrogate users were involved in the steps that help tool developers understand users or (2) develop a prototype, (3) asked their opinions, (4) observed using the tool or (5) involved in steps intended to evaluate the tool, (6) the process had 3 or more iterative cycles, (7) changes between cycles were explicitly reported, (8) health professionals were asked their opinion and (9) consulted before the first prototype was developed or (10) between initial and final prototypes, and (11) a panel of other experts was involved. CONCLUSIONS: The User-Centered Design 11-item measure (UCD-11) may be used to quantitatively document the user/human-centeredness of design and development processes of patient-centered tools. By building an evidence base about such processes, we can help ensure that tools are adapted to people who will use them, rather than requiring people to adapt to tools.
format Online
Article
Text
id pubmed-8074832
institution National Center for Biotechnology Information
language English
publishDate 2021
publisher JMIR Publications
record_format MEDLINE/PubMed
spelling pubmed-80748322021-05-06 An 11-Item Measure of User- and Human-Centered Design for Personal Health Tools (UCD-11): Development and Validation Witteman, Holly O Vaisson, Gratianne Provencher, Thierry Chipenda Dansokho, Selma Colquhoun, Heather Dugas, Michele Fagerlin, Angela Giguere, Anik MC Haslett, Lynne Hoffman, Aubri Ivers, Noah M Légaré, France Trottier, Marie-Eve Stacey, Dawn Volk, Robert J Renaud, Jean-Sébastien J Med Internet Res Original Paper BACKGROUND: Researchers developing personal health tools employ a range of approaches to involve prospective users in design and development. OBJECTIVE: The aim of this paper was to develop a validated measure of the human- or user-centeredness of design and development processes for personal health tools. METHODS: We conducted a psychometric analysis of data from a previous systematic review of the design and development processes of 348 personal health tools. Using a conceptual framework of user-centered design, our team of patients, caregivers, health professionals, tool developers, and researchers analyzed how specific practices in tool design and development might be combined and used as a measure. We prioritized variables according to their importance within the conceptual framework and validated the resultant measure using principal component analysis with Varimax rotation, classical item analysis, and confirmatory factor analysis. RESULTS: We retained 11 items in a 3-factor structure explaining 68% of the variance in the data. The Cronbach alpha was .72. Confirmatory factor analysis supported our hypothesis of a latent construct of user-centeredness. Items were whether or not: (1) patient, family, caregiver, or surrogate users were involved in the steps that help tool developers understand users or (2) develop a prototype, (3) asked their opinions, (4) observed using the tool or (5) involved in steps intended to evaluate the tool, (6) the process had 3 or more iterative cycles, (7) changes between cycles were explicitly reported, (8) health professionals were asked their opinion and (9) consulted before the first prototype was developed or (10) between initial and final prototypes, and (11) a panel of other experts was involved. CONCLUSIONS: The User-Centered Design 11-item measure (UCD-11) may be used to quantitatively document the user/human-centeredness of design and development processes of patient-centered tools. By building an evidence base about such processes, we can help ensure that tools are adapted to people who will use them, rather than requiring people to adapt to tools. JMIR Publications 2021-03-16 /pmc/articles/PMC8074832/ /pubmed/33724194 http://dx.doi.org/10.2196/15032 Text en ©Holly O Witteman, Gratianne Vaisson, Thierry Provencher, Selma Chipenda Dansokho, Heather Colquhoun, Michele Dugas, Angela Fagerlin, Anik MC Giguere, Lynne Haslett, Aubri Hoffman, Noah M Ivers, France Légaré, Marie-Eve Trottier, Dawn Stacey, Robert J Volk, Jean-Sébastien Renaud. Originally published in the Journal of Medical Internet Research (http://www.jmir.org), 16.03.2021. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.jmir.org/, as well as this copyright and license information must be included.
spellingShingle Original Paper
Witteman, Holly O
Vaisson, Gratianne
Provencher, Thierry
Chipenda Dansokho, Selma
Colquhoun, Heather
Dugas, Michele
Fagerlin, Angela
Giguere, Anik MC
Haslett, Lynne
Hoffman, Aubri
Ivers, Noah M
Légaré, France
Trottier, Marie-Eve
Stacey, Dawn
Volk, Robert J
Renaud, Jean-Sébastien
An 11-Item Measure of User- and Human-Centered Design for Personal Health Tools (UCD-11): Development and Validation
title An 11-Item Measure of User- and Human-Centered Design for Personal Health Tools (UCD-11): Development and Validation
title_full An 11-Item Measure of User- and Human-Centered Design for Personal Health Tools (UCD-11): Development and Validation
title_fullStr An 11-Item Measure of User- and Human-Centered Design for Personal Health Tools (UCD-11): Development and Validation
title_full_unstemmed An 11-Item Measure of User- and Human-Centered Design for Personal Health Tools (UCD-11): Development and Validation
title_short An 11-Item Measure of User- and Human-Centered Design for Personal Health Tools (UCD-11): Development and Validation
title_sort 11-item measure of user- and human-centered design for personal health tools (ucd-11): development and validation
topic Original Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8074832/
https://www.ncbi.nlm.nih.gov/pubmed/33724194
http://dx.doi.org/10.2196/15032
work_keys_str_mv AT wittemanhollyo an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT vaissongratianne an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT provencherthierry an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT chipendadansokhoselma an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT colquhounheather an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT dugasmichele an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT fagerlinangela an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT giguereanikmc an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT haslettlynne an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT hoffmanaubri an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT iversnoahm an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT legarefrance an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT trottiermarieeve an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT staceydawn an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT volkrobertj an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT renaudjeansebastien an11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT wittemanhollyo 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT vaissongratianne 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT provencherthierry 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT chipendadansokhoselma 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT colquhounheather 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT dugasmichele 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT fagerlinangela 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT giguereanikmc 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT haslettlynne 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT hoffmanaubri 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT iversnoahm 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT legarefrance 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT trottiermarieeve 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT staceydawn 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT volkrobertj 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation
AT renaudjeansebastien 11itemmeasureofuserandhumancentereddesignforpersonalhealthtoolsucd11developmentandvalidation