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Impact of Live Training on Medication Errors in a Community-Based Pharmacy Setting
OBJECTIVE: To compare community-based pharmacy medication errors before and after a one-hour live interactive training session for both pharmacists and technicians. METHODS: A one group pre-post intervention design study was conducted in 20 community-based pharmacies in a district of a large nationa...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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University of Minnesota Libraries Publishing
2020
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8075146/ https://www.ncbi.nlm.nih.gov/pubmed/34007633 http://dx.doi.org/10.24926/iip.v11i3.3291 |
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author | Grant, Morgan Remines, Jamie Nadpara, Pramit Goode, Jean-Venable “Kelly” R. |
author_facet | Grant, Morgan Remines, Jamie Nadpara, Pramit Goode, Jean-Venable “Kelly” R. |
author_sort | Grant, Morgan |
collection | PubMed |
description | OBJECTIVE: To compare community-based pharmacy medication errors before and after a one-hour live interactive training session for both pharmacists and technicians. METHODS: A one group pre-post intervention design study was conducted in 20 community-based pharmacies in a district of a large national community pharmacy chain. A one-hour live, interactive session was developed based on incident reports and medication error trends including medication error definition, ways in which medication errors occur, strategies for mitigating errors, information about human error, and methods and habits to improve patient safety. At least 50% of full-time staff for each of the 20 pharmacies were required to attend a training session between December 1, 2017-January 15, 2018. Participants completed a demographics survey documenting gender, age, credentials, number of years of experience, and years of service with the company. Pharmacies were categorized as low, medium or high volume based on prescription count. Medication errors were compared six months pre- and post-live education session. Data were analyzed using SAS version 9.4. RESULTS: One hundred and thirty- five errors and 111 errors were reported pre-and post-live training (mean 6.85 and 5.55, p < 0.301), respectively. Nine pharmacies were low, eight medium, and three high volume with the mean number of medication errors reported pre- and post-live training; low 4.33 vs 4.11 p<0.478, medium 9.37 vs 6.87 p<0.443, and high 7.66 vs 6.33 p<0.593, respectively. Sixty pharmacy staff (34 pharmacists, 26 technicians) attended one of the live training sessions; 73% female; most frequently reported age range 35-50 years; 23 Doctor of Pharmacy, 11 Bachelor of Science in Pharmacy, and 26 Certified Technician; and average number of years’ experience was 13.6 and average service with the company was 8.6 years. CONCLUSIONS: A live training session for both pharmacists and technicians did not significantly decrease medication errors, but could be incorporated as an element of a medication safety program. It should be considered for implementation in other districts of this large national pharmacy chain as a part of an improved patient safety effort. |
format | Online Article Text |
id | pubmed-8075146 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2020 |
publisher | University of Minnesota Libraries Publishing |
record_format | MEDLINE/PubMed |
spelling | pubmed-80751462021-05-17 Impact of Live Training on Medication Errors in a Community-Based Pharmacy Setting Grant, Morgan Remines, Jamie Nadpara, Pramit Goode, Jean-Venable “Kelly” R. Innov Pharm Original Research OBJECTIVE: To compare community-based pharmacy medication errors before and after a one-hour live interactive training session for both pharmacists and technicians. METHODS: A one group pre-post intervention design study was conducted in 20 community-based pharmacies in a district of a large national community pharmacy chain. A one-hour live, interactive session was developed based on incident reports and medication error trends including medication error definition, ways in which medication errors occur, strategies for mitigating errors, information about human error, and methods and habits to improve patient safety. At least 50% of full-time staff for each of the 20 pharmacies were required to attend a training session between December 1, 2017-January 15, 2018. Participants completed a demographics survey documenting gender, age, credentials, number of years of experience, and years of service with the company. Pharmacies were categorized as low, medium or high volume based on prescription count. Medication errors were compared six months pre- and post-live education session. Data were analyzed using SAS version 9.4. RESULTS: One hundred and thirty- five errors and 111 errors were reported pre-and post-live training (mean 6.85 and 5.55, p < 0.301), respectively. Nine pharmacies were low, eight medium, and three high volume with the mean number of medication errors reported pre- and post-live training; low 4.33 vs 4.11 p<0.478, medium 9.37 vs 6.87 p<0.443, and high 7.66 vs 6.33 p<0.593, respectively. Sixty pharmacy staff (34 pharmacists, 26 technicians) attended one of the live training sessions; 73% female; most frequently reported age range 35-50 years; 23 Doctor of Pharmacy, 11 Bachelor of Science in Pharmacy, and 26 Certified Technician; and average number of years’ experience was 13.6 and average service with the company was 8.6 years. CONCLUSIONS: A live training session for both pharmacists and technicians did not significantly decrease medication errors, but could be incorporated as an element of a medication safety program. It should be considered for implementation in other districts of this large national pharmacy chain as a part of an improved patient safety effort. University of Minnesota Libraries Publishing 2020-07-31 /pmc/articles/PMC8075146/ /pubmed/34007633 http://dx.doi.org/10.24926/iip.v11i3.3291 Text en © Individual authors https://creativecommons.org/licenses/by-nc/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial License, which permits noncommercial use, distribution, and reproduction in any medium, provided the original work is properly cited. |
spellingShingle | Original Research Grant, Morgan Remines, Jamie Nadpara, Pramit Goode, Jean-Venable “Kelly” R. Impact of Live Training on Medication Errors in a Community-Based Pharmacy Setting |
title | Impact of Live Training on Medication Errors in a Community-Based Pharmacy Setting |
title_full | Impact of Live Training on Medication Errors in a Community-Based Pharmacy Setting |
title_fullStr | Impact of Live Training on Medication Errors in a Community-Based Pharmacy Setting |
title_full_unstemmed | Impact of Live Training on Medication Errors in a Community-Based Pharmacy Setting |
title_short | Impact of Live Training on Medication Errors in a Community-Based Pharmacy Setting |
title_sort | impact of live training on medication errors in a community-based pharmacy setting |
topic | Original Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8075146/ https://www.ncbi.nlm.nih.gov/pubmed/34007633 http://dx.doi.org/10.24926/iip.v11i3.3291 |
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