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Service robots for affective labor: a sociology of labor perspective

Profit-oriented service sectors such as tourism, hospitality, and entertainment are increasingly looking at how professional service robots can be integrated into the workplace to perform socio-cognitive tasks that were previously reserved for humans. This is a work in which social and labor science...

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Detalles Bibliográficos
Autores principales: Dobrosovestnova, Anna, Hannibal, Glenda, Reinboth, Tim
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer London 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8079834/
https://www.ncbi.nlm.nih.gov/pubmed/33935380
http://dx.doi.org/10.1007/s00146-021-01208-x