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Service robots for affective labor: a sociology of labor perspective
Profit-oriented service sectors such as tourism, hospitality, and entertainment are increasingly looking at how professional service robots can be integrated into the workplace to perform socio-cognitive tasks that were previously reserved for humans. This is a work in which social and labor science...
Autores principales: | Dobrosovestnova, Anna, Hannibal, Glenda, Reinboth, Tim |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer London
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8079834/ https://www.ncbi.nlm.nih.gov/pubmed/33935380 http://dx.doi.org/10.1007/s00146-021-01208-x |
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