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Quality assessment of services provided by health centers in Mashhad, Iran: SERVQUAL versus HEALTHQUAL scales

BACKGROUND: Primary health care is the entry point to the health-care system and regarded as an essential step to achieving universal health coverage. The present study aimed at evaluating the quality of health-care services provided in health centers in Mashhad, Iran. METHODS: This was a cross-sect...

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Detalles Bibliográficos
Autores principales: Sharifi, Tahereh, Hosseini, Seyede-Elahe, Mohammadpour, Saeed, Javan-Noughabi, Javad, Ebrahimipour, Hosein, Hooshmand, Elahe
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8082605/
https://www.ncbi.nlm.nih.gov/pubmed/33910551
http://dx.doi.org/10.1186/s12913-021-06405-4