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Quality assessment of services provided by health centers in Mashhad, Iran: SERVQUAL versus HEALTHQUAL scales
BACKGROUND: Primary health care is the entry point to the health-care system and regarded as an essential step to achieving universal health coverage. The present study aimed at evaluating the quality of health-care services provided in health centers in Mashhad, Iran. METHODS: This was a cross-sect...
Autores principales: | Sharifi, Tahereh, Hosseini, Seyede-Elahe, Mohammadpour, Saeed, Javan-Noughabi, Javad, Ebrahimipour, Hosein, Hooshmand, Elahe |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8082605/ https://www.ncbi.nlm.nih.gov/pubmed/33910551 http://dx.doi.org/10.1186/s12913-021-06405-4 |
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