What can COVID‐19 teach us about patient satisfaction in the emergency department? A mixed‐methods approach

OBJECTIVE: The current study explored improved patient satisfaction scores at a single emergency department (ED) during the early phase of the COVID‐19 pandemic (March to May 2020). METHODS: A mixed‐methods design, integrating qualitative and quantitative data analyses, was employed to explore a tot...

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Detalles Bibliográficos
Autores principales: Grissom, Maureen O., Farra, Morgan, Cruzen, Eric S., Barlow, Erin, Gupta, Sanjey
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2021
Materias:
The Practice of Emergency Medicine
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8082698/
https://www.ncbi.nlm.nih.gov/pubmed/33969346
http://dx.doi.org/10.1002/emp2.12436

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