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Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism

In recent years, there has been an escalation in cases of cyber violence, which has had a chilling effect on users' behavior toward social media sites. This article explores the causes behind cyber violence and provides empirical data for developing means for effective prevention. Using element...

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Autores principales: Fan, Mingyue, Huang, Yuchen, Qalati, Sikandar Ali, Shah, Syed Mir Muhammad, Ostic, Dragana, Pu, Zhengjia
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8093436/
https://www.ncbi.nlm.nih.gov/pubmed/33959073
http://dx.doi.org/10.3389/fpsyg.2021.643981
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author Fan, Mingyue
Huang, Yuchen
Qalati, Sikandar Ali
Shah, Syed Mir Muhammad
Ostic, Dragana
Pu, Zhengjia
author_facet Fan, Mingyue
Huang, Yuchen
Qalati, Sikandar Ali
Shah, Syed Mir Muhammad
Ostic, Dragana
Pu, Zhengjia
author_sort Fan, Mingyue
collection PubMed
description In recent years, there has been an escalation in cases of cyber violence, which has had a chilling effect on users' behavior toward social media sites. This article explores the causes behind cyber violence and provides empirical data for developing means for effective prevention. Using elements of the stimulus–organism–response theory, we constructed a model of cyber-violence behavior. A closed-ended questionnaire was administered to collect data through an online survey, which results in 531 valid responses. A proposed model was tested using partial least squares structural equation modeling using SmartPLS 3.0, v (3.2.8). Research findings show that information inequality is a strong external stimulus with a significant positive impact on digital distrust and negative emotion. However, the effects of information overload on digital distrust and the adverse effects of communication overload on negative emotions should not be ignored. Both digital distrust and negative emotions have significant positive impacts on cyber violence and cumulatively represent 11.5% changes in cyber violence. Furthermore, information overload, communication overload, information inequality, and digital distrust show a 27.1% change in negative emotions. This study also presents evidence for competitive mediation of digital distrust by information overload, information inequality, and cyber violence. The results of this study have implications for individual practitioners and scholars, for organizations, and at the governmental level regarding cyber-violence behavior. To test our hypotheses, we have constructed an empirical, multidimensional model, including the role of specific mediators in creating relationships.
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spelling pubmed-80934362021-05-05 Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism Fan, Mingyue Huang, Yuchen Qalati, Sikandar Ali Shah, Syed Mir Muhammad Ostic, Dragana Pu, Zhengjia Front Psychol Psychology In recent years, there has been an escalation in cases of cyber violence, which has had a chilling effect on users' behavior toward social media sites. This article explores the causes behind cyber violence and provides empirical data for developing means for effective prevention. Using elements of the stimulus–organism–response theory, we constructed a model of cyber-violence behavior. A closed-ended questionnaire was administered to collect data through an online survey, which results in 531 valid responses. A proposed model was tested using partial least squares structural equation modeling using SmartPLS 3.0, v (3.2.8). Research findings show that information inequality is a strong external stimulus with a significant positive impact on digital distrust and negative emotion. However, the effects of information overload on digital distrust and the adverse effects of communication overload on negative emotions should not be ignored. Both digital distrust and negative emotions have significant positive impacts on cyber violence and cumulatively represent 11.5% changes in cyber violence. Furthermore, information overload, communication overload, information inequality, and digital distrust show a 27.1% change in negative emotions. This study also presents evidence for competitive mediation of digital distrust by information overload, information inequality, and cyber violence. The results of this study have implications for individual practitioners and scholars, for organizations, and at the governmental level regarding cyber-violence behavior. To test our hypotheses, we have constructed an empirical, multidimensional model, including the role of specific mediators in creating relationships. Frontiers Media S.A. 2021-04-20 /pmc/articles/PMC8093436/ /pubmed/33959073 http://dx.doi.org/10.3389/fpsyg.2021.643981 Text en Copyright © 2021 Fan, Huang, Qalati, Shah, Ostic and Pu. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Fan, Mingyue
Huang, Yuchen
Qalati, Sikandar Ali
Shah, Syed Mir Muhammad
Ostic, Dragana
Pu, Zhengjia
Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism
title Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism
title_full Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism
title_fullStr Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism
title_full_unstemmed Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism
title_short Effects of Information Overload, Communication Overload, and Inequality on Digital Distrust: A Cyber-Violence Behavior Mechanism
title_sort effects of information overload, communication overload, and inequality on digital distrust: a cyber-violence behavior mechanism
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8093436/
https://www.ncbi.nlm.nih.gov/pubmed/33959073
http://dx.doi.org/10.3389/fpsyg.2021.643981
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