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“You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions
Based on an empirical analysis of video-recorded collaborative practice situations, this article looks at different ways in which a health professional can direct a request to another professional with the aim that he or she performs an action. Using a corpus of video-recorded interactions in differ...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8114438/ https://www.ncbi.nlm.nih.gov/pubmed/33615905 http://dx.doi.org/10.1177/1049732321991508 |
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author | Pichonnaz, David Staffoni, Liliane Greppin-Bécherraz, Camille Menia-Knutti, Isabelle Schoeb, Veronika |
author_facet | Pichonnaz, David Staffoni, Liliane Greppin-Bécherraz, Camille Menia-Knutti, Isabelle Schoeb, Veronika |
author_sort | Pichonnaz, David |
collection | PubMed |
description | Based on an empirical analysis of video-recorded collaborative practice situations, this article looks at different ways in which a health professional can direct a request to another professional with the aim that he or she performs an action. Using a corpus of video-recorded interactions in different institutional settings and types of situations, it looks at how requests are formulated, showing that they can range from authoritative to mitigated, direct to indirect, and explicit to implicit. The study shows that professionals use a great deal of strategies to preserve politeness and each other’s right not to be told what to do, aiming at mitigating the “face-threatening” aspect of requests. However, by doing so, they frequently produce unclear statements which can impede good communication and professional collaboration. |
format | Online Article Text |
id | pubmed-8114438 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2021 |
publisher | SAGE Publications |
record_format | MEDLINE/PubMed |
spelling | pubmed-81144382021-05-24 “You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions Pichonnaz, David Staffoni, Liliane Greppin-Bécherraz, Camille Menia-Knutti, Isabelle Schoeb, Veronika Qual Health Res Methods Based on an empirical analysis of video-recorded collaborative practice situations, this article looks at different ways in which a health professional can direct a request to another professional with the aim that he or she performs an action. Using a corpus of video-recorded interactions in different institutional settings and types of situations, it looks at how requests are formulated, showing that they can range from authoritative to mitigated, direct to indirect, and explicit to implicit. The study shows that professionals use a great deal of strategies to preserve politeness and each other’s right not to be told what to do, aiming at mitigating the “face-threatening” aspect of requests. However, by doing so, they frequently produce unclear statements which can impede good communication and professional collaboration. SAGE Publications 2021-02-22 2021-05 /pmc/articles/PMC8114438/ /pubmed/33615905 http://dx.doi.org/10.1177/1049732321991508 Text en © The Author(s) 2021 https://creativecommons.org/licenses/by-nc/4.0/This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage). |
spellingShingle | Methods Pichonnaz, David Staffoni, Liliane Greppin-Bécherraz, Camille Menia-Knutti, Isabelle Schoeb, Veronika “You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions |
title | “You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions |
title_full | “You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions |
title_fullStr | “You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions |
title_full_unstemmed | “You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions |
title_short | “You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions |
title_sort | “you should maybe work together a little bit”: formulating requests in interprofessional interactions |
topic | Methods |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8114438/ https://www.ncbi.nlm.nih.gov/pubmed/33615905 http://dx.doi.org/10.1177/1049732321991508 |
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