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Health Professional’s Decision-Making Based on Multichannel Interaction Services
The COVID-19 pandemic has reinforced the importance and impact of telemedicine and multichannel interactions in healthcare services provided to patients. Health professionals are in turn increasingly dependent on patient data collected through multichannel interactions to make their clinical decisio...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
The Author(s). Published by Elsevier B.V.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8128669/ https://www.ncbi.nlm.nih.gov/pubmed/34025825 http://dx.doi.org/10.1016/j.procs.2021.03.112 |
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author | Moreira, Ailton Miranda, Rui Santos, Manuel Filipe |
author_facet | Moreira, Ailton Miranda, Rui Santos, Manuel Filipe |
author_sort | Moreira, Ailton |
collection | PubMed |
description | The COVID-19 pandemic has reinforced the importance and impact of telemedicine and multichannel interactions in healthcare services provided to patients. Health professionals are in turn increasingly dependent on patient data collected through multichannel interactions to make their clinical decisions. This article intends to present a brief analysis from the viewpoint of health professionals regarding the use of technologies in telemedicine and multichannel interactions to support decision making, basing on the analysis of clinical data of patients collected in a telemedicine environment. These technologies have numerous advantages for healthcare professionals and patients, but there are also some obstacles and gaps inherent that need to be overcome. Furthermore, health professionals can perform a more detailed analysis of patient data before taking any decision, as this practice promotes data collection to facilitate the decision-making process of health professionals. |
format | Online Article Text |
id | pubmed-8128669 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2021 |
publisher | The Author(s). Published by Elsevier B.V. |
record_format | MEDLINE/PubMed |
spelling | pubmed-81286692021-05-18 Health Professional’s Decision-Making Based on Multichannel Interaction Services Moreira, Ailton Miranda, Rui Santos, Manuel Filipe Procedia Comput Sci Article The COVID-19 pandemic has reinforced the importance and impact of telemedicine and multichannel interactions in healthcare services provided to patients. Health professionals are in turn increasingly dependent on patient data collected through multichannel interactions to make their clinical decisions. This article intends to present a brief analysis from the viewpoint of health professionals regarding the use of technologies in telemedicine and multichannel interactions to support decision making, basing on the analysis of clinical data of patients collected in a telemedicine environment. These technologies have numerous advantages for healthcare professionals and patients, but there are also some obstacles and gaps inherent that need to be overcome. Furthermore, health professionals can perform a more detailed analysis of patient data before taking any decision, as this practice promotes data collection to facilitate the decision-making process of health professionals. The Author(s). Published by Elsevier B.V. 2021 2021-05-18 /pmc/articles/PMC8128669/ /pubmed/34025825 http://dx.doi.org/10.1016/j.procs.2021.03.112 Text en © 2021 The Author(s). Published by Elsevier B.V. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active. |
spellingShingle | Article Moreira, Ailton Miranda, Rui Santos, Manuel Filipe Health Professional’s Decision-Making Based on Multichannel Interaction Services |
title | Health Professional’s Decision-Making Based on Multichannel Interaction Services |
title_full | Health Professional’s Decision-Making Based on Multichannel Interaction Services |
title_fullStr | Health Professional’s Decision-Making Based on Multichannel Interaction Services |
title_full_unstemmed | Health Professional’s Decision-Making Based on Multichannel Interaction Services |
title_short | Health Professional’s Decision-Making Based on Multichannel Interaction Services |
title_sort | health professional’s decision-making based on multichannel interaction services |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8128669/ https://www.ncbi.nlm.nih.gov/pubmed/34025825 http://dx.doi.org/10.1016/j.procs.2021.03.112 |
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