Facilitators and Barriers to Assistance Dog Puppy Raisers’ Engagement in Recommended Raising Practices

SIMPLE SUMMARY: Raisers volunteer to raise and manage an assistance dog puppy for about a year and typically receive instructions for a wide range of puppy raising tasks from a host organisation. Those tasks vary among organisations, although the literature suggests that raisers should provide frequent socialisation and consistent training to their puppy, and engage in effective learning to improve their own practices. As those tasks are heavily embedded in the raisers’ daily lives, it is not easy to determine if any factors could affect their puppy raising. In this study, we interviewed eight puppy raisers monthly during their participation in an 11-month puppy raising program based at a university campus. Raisers thought that their puppies received more socialisation when they had more availability or someone else to share this responsibility with them, or when the puppies behaved well. Raisers could train their puppy more consistently when they had been prepared to deal with different scenarios occurring during their daily activities. While raisers found that some learning methods suited them better, they generally appreciated opportunities to learn, seek help from, and practise with other raisers. We hope these findings will inform development and evaluation of future programs aimed at improving practices and experiences of raisers. ABSTRACT: Many assistance dog providers use volunteer raisers to manage each puppy’s learning and daily experiences, which partly determines the puppy’s behavioural development. Therefore, it is important that raisers engage in recommended practices. Three common recommendations from the literature include frequent socialisation and consistent training for the puppies, and effective training for the raisers. However, what facilitates or hinders raisers’ engagement in these practices remains unclear. To understand this, we interviewed eight raisers (three men and five women) every month during their year-long puppy raising program, and pseudo-randomly selected 16 from 48 interviews for data analysis. Thematic analyses revealed several facilitating and/or hindering factors corresponding to each of the three recommended practices. Frequent socialisation was influenced by the raisers’ availability, sharing of puppy raising responsibility with others, support from their workplace, and the puppy’s behaviours (e.g., soiling indoors, jumping). Consistent training was challenged by the presence of everyday distractors, accessibility to timely advice, perceived judgement from others, and the puppy’s undesirable behaviours. Effective learning was facilitated by having information available in raisers’ preferred learning modality, opportunities for peer-learning, and willingness to seek help. Future research should examine these factors quantitatively, which will enable more robust evaluation of programs aimed at supporting puppy raisers.