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The situation and influencing factors of outpatient satisfaction in large hospitals: Evidence from Henan province, China
BACKGROUND: The level of outpatient satisfaction plays a significant role in improving the quality and utilization of healthcare services. Patient satisfaction gives providers insights into various aspects of services including the effectiveness of care and level of empathy. This study aimed to eval...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8145824/ https://www.ncbi.nlm.nih.gov/pubmed/34034724 http://dx.doi.org/10.1186/s12913-021-06520-2 |