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The situation and influencing factors of outpatient satisfaction in large hospitals: Evidence from Henan province, China

BACKGROUND: The level of outpatient satisfaction plays a significant role in improving the quality and utilization of healthcare services. Patient satisfaction gives providers insights into various aspects of services including the effectiveness of care and level of empathy. This study aimed to eval...

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Detalles Bibliográficos
Autores principales:	Ren, Weicun, Sun, Lei, Tarimo, Clifford Silver, Li, Quanman, Wu, Jian
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2021
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8145824/ https://www.ncbi.nlm.nih.gov/pubmed/34034724 http://dx.doi.org/10.1186/s12913-021-06520-2

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