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Measurement of Service Quality Gaps in Dental Services using SERVQUAL in Public Hospitals of Rawalpindi
OBJECTIVES: To measure service quality gaps in dental services provided at public hospitals of the district, Rawalpindi. METHODS: A cross-sectional survey was conducted in two of the public hospitals of the district, Rawalpindi from April to October 2019. Non-probability consecutive sampling was use...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Professional Medical Publications
2021
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8155402/ https://www.ncbi.nlm.nih.gov/pubmed/34104160 http://dx.doi.org/10.12669/pjms.37.3.3436 |